Introduction
At VAG Mileageblocker, we strive to ensure that our customers are satisfied with their purchases. However, we understand that sometimes a product may not be what you expected. This Return Policy provides details on how to return items and receive a refund or exchange
Return Period
Customers have the right to return their purchases within 30 workdays from the date of receipt. If 30 workdays have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- A receipt or proof of purchase is required.
Non-returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at info@vag-mileageblockers.co.uk.
Return Shipping
To return your product, you should mail it to: VAG-Mileageblocker. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Return Policy, please contact us at:
- Phone: +447842407817
- Email: info@vag-mileageblockers.co.uk
